HIGHLIGHTS OF QUALIFICATION
- IT professional with Enterprise Level engineering ,implementation and architectural experience
- Experienced in Terminal server /Citrix Environments,
- Configured and Deployed CommVault, EMC, SAN FC Architecture, WAN & LAN Networks
- Installed configured and Managed Solar Wind (Nodes)
- Expertise in Desktop Virtualization(Quest) and Server Virtualization(VM)
- DR Strategy Implementation using FalconStor and AppSure with data replication and deduplication
- Providing highest level of Ticket resolution for clients
- Well adept with Virtual tape technologies including VTS ,VTL and VTH with SIR
- Proficiency in VoIP Solutions(Shoretel) ,Windows Servers (2003,2008 ,2012) and Unix(Sco Admin) OS1
- Outstanding skills in (PM) analysis, strategy, planning and problem solving(Troubleshooting ) skills
- Highly organized; able to prioritize and multitask to achieve deadlines
- Multilingual with excellent communication and interpersonal skills
PROFESSIONAL EXPERIENCE
IT Consultant GDL Solutions Inc 2012- To date
Servers
- Installed and configured Cisco USC B 260 ,Enterprise B420 Blade servers .USC C Series 460 ,260M2 ,Enterprise class C240 M4 Rack Servers
- Installed VNX 5100 and VNX 5300 Unified and block Array servers
- Maintaining Broker & Terminal Servers environment for variety of Government( Townships) and Private clients
- Build and administration of Windows Server 2003,2008,2010 ,2012 Enterprise( Core GUI) and Standard
- Administration of clients MS Server 2003 ,2008/R2 ,2010,2012/R2 Enterprise and Standard environment’s including support of MS office suit (2003 ,2007,2008 ,2010) and propriety software’s With GPO Policies
- Rapid resolution of Connect Wise Client Tickets, with Client IT inventory management
- Providing ongoing Support for Astaro,Kaspersky (AV),BBES Server and Active Sync
- Implementation & administration of Active directory 2003,2008 ,2010 and 2012
- MS 2003 ,2007, 2010 & 2013 Enterprise Exchange server
- Provide 2nd and 3rd level support to Tech groups to overcome challenges of running the Virtualized environment with emphasis on SCCM2012 , EMC network &Iterplan
- Knowledgeable in change management, Business Continuity, capacity planning, performance tuning, and Server security and MS best practices.
Virtualization
- Responsible for patching and upgrading data center resources servers ,blade chassis , storage
- Design and build enterprise level server solutions including Cisco ,HP ProLiant and IBM
- Expertise in Desktop virtualization ( Vworkspace Quest)
- VMware Esx/ESXi 4&5(.1& .5) design, build and run
- Build ESX 4 and 5 VSphere farm for over40 ESX hosts
- Improved reliability and scalability by using the HA and DRs services of ESX
- Performed migration of Data as well as physical and virtual server’s
- Management and installation of Vcenter 5.5 with VMotion
Storage
- Worked on EMC Unisphere for Vmax Version 1.1.0.5 With Recover Point
- Implemented and administered FalconStor Fiber Channel (FC) SAN Storage
- Configures and administered Appsure( Core ) Storage Solutions
Databases
- Worked on Microsoft SQL Server 2008 R2
Disaster Recovery
- Implementing DR with Falcon Stor with Critical Backup and replication reports for Virtualized server’s
- Implementing DR solutions with App sure
Monitoring
- Extensive use of network monitoring tools ( Orion Solar winds ) and technologies
- Provided support for remote connectivity
- Symantec backup exec and other backup technologies
- Generating CDP and Data safe backup reports for Servers at Data Center
Cloud computing
- Cloud services (email(postini), Anti-spam, storage /Backup(SAN&NAS))
- Microsoft office 360 with Exchange
- Experience in router, switch & firewall setup ,configuration and management(Cisco, Astaro,Juniper)
- Provide 1 & 2nd level support for LAN & WAN(TCP/IP,DHCP,DNS configuration and set up)
Thin Clients
- Creating and updating Standard images for Server , Windows , HP & CLI thin clients
- Proficient use of Help desk management software tools(HP device manager ,SNMP Admin)
- Remote management of CLI & HP Thin Clients using SNMP &HPDM managers
- Worked with HP –T5570,T510,T610.CLI –ST5500,CLI -MTX35000X
Specialty Software Support
- Township proprietary software’s Vadim ,Marmak, Icity ,Infobite, ArcGis, Lisa Database App, CGIS, FirePro, ClassforWindows,TrusteerEndPointProtection,MSSharePointWorkspace2010,Verstaile EXPRESS,MAFRA(MDS),FMW,FIR2013,Veiltech ,Vadim ,Intellipro
- Microsoft Dynamics support for 200 plus users
- Entrapass Corporate edition Support
- Gate pass Security
- Laserfiche Support
Anti-Virus Support
- Enterprise Level AV solutions (Symantec Endpoint )
- Kaspersky End Point Security For servers and windows 10 and above
- Kaspersky Security Center 10.0.3361 and above
- MacAfee OF
Network Equipment (worked with)
- Cisco Wireless WAP2210N & Nexus Switches
- DLink DES-1026G, DES-1024R , DIR 632
- Dell Power Connect 2824,2816,2748
- Tripp-Lite LC1800,APC 1300,APC Smart UPS 1500
Licenses (Purchased)
- MS Office Licensing, Visio premium Licensing ,Exchange server, User STD ,ENT Cals
- DELL – Quest Enterprise ,SQL Server & Users License
Projects
- Assists with new project roll outs Worked as part of Engineering team to install and configure HP ,IBM servers
- Provided flexibility for growth and stability improving operations performance
- Performed migration of data from physical to virtualized servers
- Built Esx 4.0 v sphere farm consisting of over 15 servers
- Collaborated with third part vendors and consultants to meet business objectives
- Key team member responsible for the build of ESX virtual environment , increasing scalability and resource utilization
Systems Administrator Northdale/Samaco/Canfloyd Limited 2006-2011
Servers
- Provided network support for servers running Windows 2003 Server and Microsoft Exchange 2003 Server providing non-stop access to network files across LAN & WAN including VPN services
- Implemented Antivirus, Server management and client management policies
- Managed Print and Fax Servers (Fax Port)
- Unix main frame management(SCO ADMIN) and DG boxes for LP printers
- Active directory usage and users Administration
- Performed periodic trend analysis for continued system improvements as per client satisfaction
Tape Backups Experience
- Maintained VERITAS backup software & backup drives(VTS)
- Administered Symantec Backup Exec (Open Systems Backup/Tape) software (VTL)
- Provided technical lead for Mainframes(Unix and Window Servers) ITS
- Successfully developed migration plans for Unix data replication
- Executed policy settings for backup tapes for daily, weekly & monthly schedules
- Performed periodic reviews for disaster recovery of backup data
- Implemented complete assessment & service analysis(Data backup) for 65 on site & 50 off site users
- Effectively developed Training materials and procedures for end users for backing up sensitive data and images
- Performed user accounts(backups) administration including addition, deletion and change of user accounts according to approved policy, standards and procedures
VoIP/Support
- Researched and evaluated different flavors of enterprise VoIP hardware/software solutions
- Provided assistance and technical support in the planning, assessment, design, and implementation of SHORETEL VoIP solution
- Deployed and administers applications, including monitoring, performance tuning and logging for SHORETEL VoIP enterprise services including maintenance
- Maintained security on all SHORETEL VoIP servers (hardware & software)assisted with juniper firewall
- Investigated and analyzed user inquiries regarding VoIP Reports and operations
- Provided network support for business applications; Data ware house software support (Solution 8) and SENTIENT (Order Entry and Business Process Automation Software) to 40 Sales Reps across Canada and USA
- Cleo lexicon software for EDI
Analytical Skills
- Performed timely root cause analysis for Data back Up failures
- Developed technical recommendations for management regarding data integrity and security
- Developed policies and procedure for periodic upgrade and maintenance of Backup systems
- Provided clear easy to understand instructions for non technical staff
- Conducted incident problem & service analysis of Backup systems, Servers & Software’s
Project Manager IT (Contract) Second Harvest 2005
- Forecasted, tracked and managed project budgets, POs and invoices
- Defined, negotiated, communicated, implemented and monitored quality standards on all project deliverables
- Managed quality trade-offs
- Anticipated issues and/or organizational challenges and developed mitigating strategies
- Monitored all testing and implementation activities ensuring all phases/aspects of testing were covered based on the project
- Developed Work break-down structures, Network Charts, priority matrix and Cost Analysis
- Developed Risk Assessment Strategies, Project Plans, Schedules, Reporting Project Status & driving communications between the design extended team members
Network Administrator (contract) Simpressions 2005
- Resolved technical issues concerning Connectivity of Backbones, Hubs & Routers and backup power supply issues
- Installed, upgraded and setup computer workstations, printers and other required peripherals; systems tested to ensure operability
- Troubleshooted various desktop applications including Microsoft Office Suite 2000, 2003 & 2010. Microsoft Outlook 2000, 2003 & 2010 and Microsoft Windows 2000 ,XP, Vista, Win 7
Assistant Electronics Advisor Ministry of Science & Technology 2000-2004
- Infrastructure planned for the laying of IT network in Ministry of Science and Technology
- Planned, organized and ran project team meetings; maintained project information and quality records
- Negotiated all internet and website contracts with service providers and established problems and procedure processes for these services
- Implemented and supported integrated IT network in Ministry of Science and Technology International
- Administered research grants for 12 R& D organizations
EDUCATION & TRAINING
- Project Management – LEF, Canada
- Computer System Analyst – OIC, Japan
- B.Sc. Electrical Engineering (Honors) – University of Engg & Tech
Licenses
- FalconStor Certified CDP Administrator (2014)
- Cisco CCENT (2012)
- Cisco CCNA (2012)
- Professional Engineers of Ontario (2006)
Certifications in Progress